Hi-Surf Beachfront Resort Apartments, 150 The Esplanade, Surfers Paradise

Reviews

• Corrie Piripi

  21.11.2018
  ★ ★ ★ ★ ★
  Our team attended the gold coast for an annual real estate conference, and stayed again at the high surf. We had an issue where we dumped our bags in our room and then went out for a team dinner. When we returned to our room we noticed that the cleaner missed a number of things. We called the front desk at 11pm and we were quickly upgraded to a better room 5 floors up with ocean views. The next night we accidentally looked ourselves out at 1:30am and were too embarrassed to notify reception, somehow Judith must have heard us talking about it in the downstairs lobby and quickly came to our aide. Lets face it sometimes in our businesses things get missed or go wrong. Judith responded at the highest level, even wrote us too hand written notes apologizing and leaving a gift at our door. I highly recommend Judith and her team she is amazing and really brightened our time, each and every time we have stayed there.

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